We are unable to accept returns on the following items:
- Online orders not submitted through the Returns Center within 14 days from the delivery date.
- Approved return requests not made within 14 - 28 days upon successful approval.
- Items noted as non-returnable or sale items cannot be returned unless defective.
- Items returned to an incorrect address not provided via a Return Center request.
- Items purchased at authorised retailers must be returned to the store the original purchase was made.
- Items which have had the original hang tags removed, been worn, washed or soiled cannot be returned.
- E-Gift cards are non-refundable.